When you purchase a new mattress online, it typically arrives compressed in a box. This method is used by mattress companies to reduce shipping costs and facilitate easier transportation. Tuft and Needle also ships their mattresses in this manner.
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After you receive your mattress from Tuft and Needle, you should promptly unbox the mattress. Storing a mattress compressed in its box for an extended duration can negatively affect its firmness, longevity, pressure-relieving abilities, and other characteristics.
The support team at Tuft and Needle advises not to store their mattresses compressed in a box for longer than three weeks. They recommend unboxing the mattress within 2-3 weeks of delivery. In their view, prolonged compression may impair the mattress, possibly leading to significant damage. They advocate for unboxing your mattress as swiftly as possible to mitigate the stress compression places on the foam. Furthermore, leaving the mattress compressed beyond four weeks could severely harm your new Tuft and Needle mattress.
We also recommend you extract the Tuft and Needle mattress from its box and unwrap it as swiftly as feasible. It isn’t advisable to delay the unboxing of the mattress after delivery. Though you might be occupied post-delivery, try to set aside some time to unbox it shortly after its arrival. Just remember not to delay this for too long.
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